Refund policy

• We accept returns only in case of in-transit damages or manufacturing defect. In this damage and defect case, items are returnable only if unused, in the state you received it, and in the orginal packaging. Please write to us at info@artsofarchitecture.com and mention the reason in the mail with order id and photo of damage or defect(if possible), within 24 hours of delivery.
• Custom made items cannot be returned.
• Items purchased under theme based project or discount or discontinued supplier (or studio) can not be exchanged.
• Items purchased under theme based project can not be returned.
• Orders cannot be cancelled once shipped or after 24hours of placing the order. 
• All costs of return shipping need to be borne by the purchaser. (Not incase of received item is defective).
• We are happy to replace (subject to availabilty) or refund for defective items.

REFUNDS

• We will process any refunds and/or provide credits after the returned goods have been received in original condition and packaging. We will minus the costs for reverse shipping and handling each way from the item value and will process the remaining within 14 working days after we receive and check the returened goods and refund will be credited in 4-5 working days to the original payment method.
• Credit Notes will be valid for 6 months from the date of issue. This code can be redeemed only one time, but not partially. You can use the credit note for the purchase of same value or higher value.
• Note*-No cash returns are provided.
• To return/refund an item, please write to us at info@artsofarchitecture.com. Alternatively, please call us on +91 81446 88346 which remains open 9 AM-6 PM (Monday to Saturday-IST)